CUSTOMER SUPPORT: We provide unlimited FREE telephone application
support for all ALZO digital products. We are one of the only photo retailers
who operate a photo studio and use all of the products that we sell.
GUARANTY: This product is guaranteed to be NEW
merchandise in perfect condition. All ALZO digital products (excluding light
bulbs) include a comprehensive 1 year warranty covering material or
manufacturing defects.
RETURNING A PRODUCT: All returns require
"Return Authorization" obtained by calling 800-582-7009 between 10:00 am 4:00
pm Eastern time, Monday - Friday. Shipping of returns is the sole
responsibility of the sender. Returned product payments will be made by check in the name of the
purchaser.
RETURN PRODUCT CONDITION. Products must be
returned with all original packing materials, wrappers, cartons, instruction
manuals, warranty cards, products and accessories must be returned in their
ORIGINAL condition without signs of damage, markings, folds, defacing or
misuse.
Products returned in other than "NEW" condition as
received will be subject to a depreciation fee determined after return
inspection. The condition of returned products will be assessed exclusively
by Akces Media LLC.
REPLACEMENTS & UPGRADES. Customers requesting
replacement or upgrade products will receive new products within 10 Business
days from the date we receive and inspect the returned merchandise.