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General Information
Asset Recovery Corporation
Attn: eBay Auction Payments
2299 Territorial Road
St. Paul, MN 55114
Hours of Operation: Monday – Friday: 9:00 AM to 4:00 PM (Closed Weekends and Holidays)
E-mail: ctsys@assetrecoverycorp.com
Payment Policies
Payment is due within 7 days after the auction ends.
Purchases made in MN will be charged 7% sales tax.
We accept payment via PayPal, Cashier’s Check and Money Order.
Payment via PayPal must ship to your confirmed PayPal address. If your confirmed PayPal address is a P.O. box, or if you require shipment to a different address, please pay with a Cashier’s Check or Money Order.
Our Verified PayPal Addresses is: ctsystemsdirect@assetrecoverycorp.com
Cashier’s Checks and Money Orders should be sent care of “eBay Payments” to the address listed above.
Shipping Policies
We exclusively ship to the lower 48 United States. We ship via UPS Ground and Common Carrier (Freight); we cannot ship to PO, APO or FPO Boxes.
To ensure the safety of your item, we do not combine shipments.
Items generally ship within 2-3 business days of receipt of payment – Usually earlier. An email will be sent with tracking information the evening an item ships.
Customer Pickups
Items may be picked up by appointment at our Minnesota facility. Prepayment is required. Pickup hours are 1pm – 4pm Monday through Friday. We are closed weekends and holidays.
Items Listed With a Warranty
Our warranty guarantees that the item will work as described in the body of the ad. It also guarantees that the item will come with the components explicitly listed and shown in the ad.
Minor cosmetic imperfections that do not affect the function of the item are not covered under warranty. We do not accept returns based on user error, misuse, software or driver issues, or “buyer’s remorse”.
Repairs or alterations by a third party will render the warranty null and void.
Items Listed AS/IS
Items sold AS/IS do not come with a warranty. We do not accept returns on items sold AS/IS
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